A Unified Communications (UC) Platform is core for ensuring seamless collaboration and communication across departments, as well as to external stakeholders. UC encompasses traditional voice communications, combined with video, chat, and other collaboration tools. Whether UC is deployed solely for corporate users, or combined with your call center operations, you’ll achieve a streamlined and efficient engagement platform.
Meeting your communications needs through the cloud.
As business needs evolve and the complexities of running a business continually change, you need a communications platform that provides powerful, enterprise-class functionality, is secure, scales, and delivers value with a strong ROI. Unified Communications as-a-Service (UCaaS) meets your communications needs through the cloud, while providing all the functionality of a traditional PBX. You get all the benefits of a cloud offering – mobility, instant feature enhancements, the latest IP telephony technology, and collaboration tools that improve productivity – with the peace of mind that comes from a fully managed solution supported by a redundant platform, ensuring your business is always on.
Ensure you are choosing the right provider with the right technology.
As these cloud-based services are quickly evolving, the number of providers has increased significantly, making it difficult to know what truly differentiates their respective solutions, and which best fits your specific needs. PeakView has deep expertise in the UC vertical, having managed numerous national and global deployments. This knowledge will help ensure you are choosing the right provider with the right technology that meets your technical, feature, and economic goals, and supports future demand.
Deliver Exceptional Customer Experiences
Our cloud contact center experts can help you manage vendor selection with a proven, data-driven process to find the best solution for your business.Let's Talk